Privacy Policy

Last updated: 01.10.25

This Privacy Policy describes how LilaGame.ru (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit our website and use our services.

1. Information We Collect

We may collect the following types of information:

Personal Data: When you create an account, place an order, or contact us, we may collect your name, email address, billing/shipping address, and payment details (processed securely via WooPayments).
Order & Transaction Data: Through WooCommerce and WooPayments, we process order history, payment confirmations, and related transaction details.
Technical Data: Your IP address, browser type, device information, and usage data may be collected via Jetpack, Site Kit by Google, and Google Analytics for WooCommerce.
Login & Security Data: Limit Login Attempts Reloaded may temporarily store IP addresses to protect against brute-force attacks.
Comments & Spam Protection: If you leave comments, Akismet Anti-Spam may collect your IP address, user agent, and comment content for spam detection.
Language Preferences: Polylang uses cookies to remember your chosen language.
Email Communication: Easy WP SMTP ensures reliable delivery of transactional and notification emails.

2. How We Use Your Information

We use your information to:

Process and deliver your orders.
Provide customer support and respond to inquiries.
Improve website performance and user experience (LiteSpeed Cache, Heartbeat Control).
Analyze traffic and usage patterns (Google Analytics, Site Kit, WooCommerce Analytics).
Prevent fraud, spam, and unauthorized access.
Send important updates, order confirmations, and promotional offers (if you consent).

3. Cookies and Tracking Technologies

We use cookies and similar technologies for:

Website functionality (WooCommerce, Polylang, Divi).
Analytics and performance (Google Analytics, Jetpack, Site Kit).
Security and login protection (Limit Login Attempts Reloaded).
Marketing integrations (Google for WooCommerce).

You can manage cookies through your browser settings.

4. Sharing of Information

We do not sell your personal data. However, we may share information with:

Payment processors (WooPayments, banks, and card networks).
Analytics providers (Google Analytics, Jetpack).
Service providers (email delivery via Easy WP SMTP).
Legal authorities if required by law.

5. Data Retention

Order and transaction data: retained as required by tax and accounting laws.
Login/security logs: retained for a limited time for security purposes.
Comments and related metadata: retained indefinitely unless deleted.

6. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal data.
Restrict or object to processing.
Request data portability.
Withdraw consent for marketing communications.

To exercise these rights, please contact us at: info@lilagame.ru.

7. Security

We implement technical and organizational measures to protect your data, including SSL encryption, firewall protection, and brute-force prevention.

8. Third-Party Services

Our website integrates with third-party services such as Google, WooCommerce, and Automattic (Jetpack, Akismet). These providers may collect and process data according to their own privacy policies.